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Vergrootglas Hansken

Accessibility of the Hansken website

We continuously strive to improve the Hansken website. Although we have taken great care to make it as accessible as possible, we recognise there's always room for improvement. Your feedback helps us do better.

Did you encounter an accessibility issue?

Or do you have a question or comment regarding the accessibility of our website? Please contact us via the Hansken contact page. In case you rather write a letter, you can send it to:

Hansken - Nederlands Forensisch Instituut
t.a.v. Hansken Secretariaat
Postbus 24044
2490 AA Den Haag

What can you expect from us?

  • You will receive a confirmation of your message within five working days.
  • We will keep you informed about the progress and outcome of your question.
  • Your request will be handled within three weeks.

Please include the following information:

  • Your name, email address and phone number.
  • A clear description of your question, comment or complaint, including the reason.

Not satisfied with our response?

If you are dissatisfied with how we handled your report, or if we failed to respond on time, and if you are Dutch, you can submit a formal complaint with the Dutch National Ombudsman within one year. This can be done online using a complaint form or by post. Visit the National Ombudsman’s website for the complaint form.

You can also send your complaint by post to:
The National Ombudsman
Antwoordnummer 10870
2501 WB The Hague
The Netherlands

Privacy Statement

Read our privacy statement to learn how we handle your personal data when you file a complaint.